How do I change the email I sign in with?

For Agents & Brokers

You can't change your Partner Portal sign-in email from your account yet, but our Support team is happy to update it for you.

How to change your sign-in email

1. Email support@stretchdollar.com with:
   • Your name and your brokerage or organization
   • The email you sign in with today
   • The new email you'd like to use
2. We'll let you know as soon as it's updated.
3. Sign in with your new email and your same password.

Forgot your password? On the sign-in page, click Forgot password? Click here to reset and enter your new email.

Just set up your organization?

If you're an Organization Admin and haven't verified your email yet, you can fix any typos associated with the email you'll use to log into the Partner Portal yourself:

1. Go to Admin Dashboard.
2. Under Account Setup, open Verify your email.
3. Click Edit, enter the right email and click Save and send.
4. Open the verification email we send to the new address and click the link.

Once your email is verified, the Edit option goes away. After that, contact support to change it.

Changing an email for someone else?

• A teammate at your agency: Everyone signs in with their own email. Organization Admins can invite teammates from Agents → Invite Agent. See Can my assistant or team members generate quotes on my behalf?
• Your client's employee or employer admin: Their StretchDollar account is separate from your Partner Portal sign-in. Share How do I update my Email Address? with them.