Employee Experience
- Can employers contribute a different amount to employees with families?
- How does onboarding work for employees?
- How do dependent contributions work?
- Enrollment Links & AOR States: What Agents Need to Know
- How employees access their benefit dollars to help with their initial (binder) payment
- Proof of coverage: What do employee's need to submit with their reimbursement request?
- How does dental & vision work with ICHRA?
- Accepted vs Waived: What Changes in the Employee Benefits Portal
- What Brokers Can and Cannot Do in the Partner Portal
- How to help employers add/remove employees
- Can my client employee(s) accepted the subsidy and their ICHRA benefit?
- Do employees pay their premiums with after-tax dollars?
- Can spanish-speaking employees be supported?
- Benefits Pending: Why an Employee Can't Start Enrollment
- Quote Link vs Employee Invite vs Shopping: Three Different Links
- How Broker Admin CSV (Excel) Upload Works for Broker Assignments
- How ICHRA Reimbursement Works: Employer & Employee Responsibilities
- When Should the Employee take the ICHRA or the Subsidy?
- What happens if a client's bank transfer fails or bounces?
- What Happens to Billing and Reimbursements When an Employee Is Terminated?