General Agent ICHRA Help Desk

Employee Experience

  • How does onboarding work for employees?
  • Can employers contribute a different amount to employees with families?
  • Proof of coverage: What do employee's need to submit with their reimbursement request?
  • Enrollment Links & AOR States: What Agents Need to Know
  • How employees access their benefit dollars to help with their initial (binder) payment
  • How does dental & vision work with ICHRA?
  • Quote Link vs Employee Invite vs Shopping: Three Different Links
  • How to help employers add/remove employees
  • Can my client employee(s) accepted the subsidy and their ICHRA benefit?
  • What Happens to Billing and Reimbursements When an Employee Is Terminated?
  • How Broker Admin CSV (Excel) Upload Works for Broker Assignments
  • How do dependent contributions work?
  • Do employees pay their premiums with after-tax dollars?
  • Can spanish-speaking employees be supported?
  • How ICHRA Reimbursement Works: Employer & Employee Responsibilities
  • Can COBRA apply to Employee ICHRA benefits?
  • Do the reimbursements run through payroll?
  • Reimbursement Approval Timing: What to Tell Your Client's Admin
  • When Should the Employee take the ICHRA or the Subsidy?
  • What happens if a client's bank transfer fails or bounces?
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Categories

  • Broker/Agent Workflow
  • Compliance & Tax
  • Contributions/Benefits Budget
  • Eligibility & Setup
  • Employee Experience
  • ICHRA Fundamentals
  • Quoting Tool
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