Eligibility & Setup
- When should I recommend Smart Rates versus flat rates?
- How are Smart Rates calculated?
- Is there a minimum number of employees who need to enroll?
- Is there a cut-off date to roll out the ICHRA?
- Can different employees get different contribution amounts?
- Can employers contribute a different amount to employees with families?
- How do I add a waiting period to an employer’s plan?
- What does the onboarding process look like for a new client?
- How do my client employees submit auto reimbursements?
- How much does it cost to use the ICHRA platform?
- Can I offer ICHRA to some employees and a traditional plan to others?
- How to help employers add/remove employees
- What is your cancellation policy?
- What's the onboarding process like for employers?
- Adding a Bank Account in the Broker Portal
- Who handles employee onboarding and shopping support—me or the StretchDollar team?
- How long does onboarding usually take from signed quote to active coverage?
- Where do employers log in to access their portal?