General Agent ICHRA Help Desk

Broker/Agent Workflow

  • How do I use the ICHRA Portal?
  • Do you provide sales materials to help me explain ICHRA to clients?
  • Can I send clients directly to the website sign up link?
  • How does the quoting tool work?
  • What are my responsibilities as broker / rep once the employer is set up?
  • How do I add a waiting period to an employer’s plan?
  • Can I adjust the PEPM fee for a client?
  • What do the different statuses mean?
  • Agent Compensation: PEPM Payments
  • Where do brokers/agents log in to access their portal?
  • Enrollment Links & AOR States: What Agents Need to Know
  • Enrollment links: What they are and how to add them
  • Can my assistant or team members generate quotes on my behalf?
  • Can someone from StretchDollar help me review a client case or join a client meeting?
  • Client/Employer Stuck in Onboarding After Signup: What Agents Should Check
  • What kind of companies can I sell ICHRA to?
  • How to Invite Producers (Team Management)
  • Quote Link vs Employee Invite vs Shopping: Three Different Links
  • What Happens to Billing and Reimbursements When an Employee Is Terminated?
  • What's the onboarding process like for employers?
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Categories

  • Broker/Agent Workflow
  • Compliance & Tax
  • Contributions/Benefits Budget
  • Eligibility & Setup
  • Employee Experience
  • ICHRA Fundamentals
  • Quoting Tool
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