How employees access their benefit dollars to help with their initial (binder) payment

Submitting a binder payment is the final step to activate your health insurance plan. If you're having trouble making this initial payment, you may be able to access your benefit allowance as a pre-payment by requesting a one-time reimbursement.

How the one-time pre-payment reimbursement works

1. Shop and select a plan: Browse available health plans in your benefits portal, choose your plan, and complete the application.
2. Take a screenshot: Before you reach the payment screen, screenshot your selected plan and its cost details. You'll need this to request your reimbursement.
3. Submit your reimbursement request: Submit a one-time reimbursement request through your portal and upload your screenshot for your administrator to review.
4. Pay the binder payment after approval: Once approved, funds are deposited into your bank account within 3–5 business days. Use these funds to make your binder payment and complete enrollment.
5. Enroll in auto-reimbursements: After your plan is active, enroll in auto-reimbursements so your benefit allowance is deposited automatically before the first of each month.

Tip: Enrolling in auto-reimbursements after your first payment helps you avoid this extra step for future months.

One-time reimbursement submission steps

Haven't signed up for auto-reimbursements yet? Click here to learn how to enroll and simplify the process.

1. Click Reimbursements.
2. Select "Submit One-Time Reimbursement Request."
3. Complete the form and upload your proof of coverage.

Note: Once you click submit, your admin will be alerted to review your request. If approved, your benefit dollars will be transferred to your bank account within 3–5 business days.

Why do I need to submit a one-time reimbursement?

If there was a gap between when you paid for your health plan and when your auto-reimbursement started, you may need to submit a one-time reimbursement to catch up. For example, if you paid your July premium but auto-reimbursement didn't begin until August 1, that July payment won't be automatically reimbursed. Submitting a one-time reimbursement gets you paid back for that missing month.

Can I use one-time reimbursements for non-health plan reasons?

All reimbursements are specifically for health plan premium payments and can't be used for other expenses like co-pays. The good news: you can use reimbursements for vision and dental too, as long as you have a health plan in place.

What happens next?

You're all done! If you haven't already, sign up for auto-reimbursements to seamlessly access your premium reimbursement dollars each month for the rest of the plan year.